Dovetail is pleased to offer private shopping by appointment outside of our regular in-store shopping hours. Please see details below:
--We offer 45-minute in-store shopping appointments for up to 5 people at our boutique located at 1452 W Chicago Ave.
--Appointments are offered on Mondays, Tuesdays and Wednesdays. For scheduling purposes, appointments must be made at least 48 hours in advance.
--To book an appointment, customers must place a $50.00 deposit when booking through our appointment site. This deposit will be applied to your purchase during the appointment only.
--This deposit is non-refundable and will not be applied to future purchases; it may only be applied to purchases made during your private appointment. If no purchases are made, the fee will not be refunded.
--Existing gift certificates or other forms of store credit cannot be used to book appointments.
--In the event that you need to cancel the appointment, the appointment deposit will be refunded if cancellation occurs within 24 hours of the appointment. Cancellations that occur after 24 hours and no-shows will not be refunded.
--To cancel, contact us. We will email you a cancellation confirmation. If you did not receive a cancellation confirmation, that means we did not get your cancellation request. Contact us again.
--Number of people in your party is limited to 5 people (max).
--Masks must be worn (correctly, covering both mouth and nose) at all times. Bring your own mask.
--Customers must sanitize hands upon entry.
--Cell phones are permitted in the store, but customers must step outside to make or receive phone calls.
--Kindly respect the 45-minute appointment window.
Guests who are unable or unwilling to comply with any of the above guidelines will be asked to leave immediately. Further, Dovetail reserves the right to cancel any appointments in the event of state-mandated closure or a decision by the owners based on staff comfortability and safety. In the event of cancellation by Dovetail, all deposits will be reimbursed.